Coral offers a variety of administration services that its partners can tailor to suit their needs.

We work closely with our trusted law firm partners and have a deep understanding of claims processing. As a result, we can enable efficiency and cost management within your business.

Coral guarantees every customer receives the legal support they deserve through stringent control and robust oversight of performance and cost management.

Our administration services include:

Legal Helpline – Our legal helplines are available to your customers 24/7, so we’re here whenever they need us – Learn More

Claims Performance Management – We scrutinise product and claims performance, constantly seeking ways to drive up utilisation and customer value – Learn More

MI and Analysis – We provide a suite of detailed management information which we analyse to provide insights into claims trends and customer value. This gives you visibility and control you need – Learn More

Complaints and Dispute Management – Our complaints management service supports our insurer and broker partners in ensuring effective resolution to customer issues – Learn More

Auditing – Our rigorous approach to auditing our supply partners ensures that they meet our stringent standards of service excellence – Learn More